(610) 960-7384

Frequently Asked Questions

You have questions and we have the answers.

How can I get a SportPump?

If you are a rehabilitation provider, you can purchase the SportPump pump and sleeves online or by calling (610) 960-7384. If you are a patient who wants to be treated with SportPump, ask your physician to write a prescription for a home rental or you can obtain our vasopneumatic cryo-compression treatment at one of your local rehabilitation providers.

Who should use SportPump?

SportPump is for any person who has pain and swelling for any reason, whether chronic, acute or post operative.

When should I use SportPump?

SportPump can be used anytime to relieve pain and swelling, however, it is most commonly used in rehabilitation settings to reduce acute, subacute and post operative pain and swelling.

What is the difference between SportPump and GameReady?

SportPump requires no ice or water, unlike GameReady. SportPump can treat two patients at different, overlapping times, however, GameReady can only treat two patients simultaneously.

How long is a vasopneumatic cryo-compression treatment with SportPump?

It may vary from person to person, but typically 15 minutes is sufficient to expedite the body’s circulatory system and reduce pain and swelling.

As a rehabilitation provider, how can I get reimbursed for administering SportPump?

Most medical insurance payors will reimburse for vasopneumatic cryo-compression if you bill the CPT code 97016, and provide adequate documentation of pain and swelling with associated girth measurements, however, to find out if a specific medical insurance payor will reimburse for this treatment, contact the payor representative and/or refer to the payor contract/plan.

Can I return SportPump if I am not satisfied?

We offer the best satisfaction guarantee and warranties in the business. You have 30 days from the time of delivery to try SportPump and return it for any reason if you are not completely satisfied. Our pneumatic pump comes with a full 3 year warranty, longer than any of our competitors.

Where is SportPump made?

SportPump is manufactured and assembled in the United States, so you can be assured of its quality and feel good about keeping jobs at home.

What if I still have questions?

We are happy to help answer any and all questions you may have about SportPump or this type of therapy in general. Simply contact us at 888-222-4580.

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